Comments on: It happened in India http://sparksfly.wordpress.com/2007/05/03/it-happened-in-india/ User research, Ethnographic research, India, Emerging Markets, Innovation, Design Research, Usability, User Centered Design, Qualitative Research, Startups, Entrepreneurship, Observational Research Thu, 04 Mar 2010 12:49:32 +0000 http://wordpress.com/ hourly 1 By: "The Shop" - Indian retail conference « Fly on the wall http://sparksfly.wordpress.com/2007/05/03/it-happened-in-india/#comment-55 "The Shop" - Indian retail conference « Fly on the wall Mon, 04 Jun 2007 09:22:18 +0000 http://sparksfly.wordpress.com/2007/05/03/it-happened-in-india/#comment-55 [...] interesting revelations about Big Bazaar (some of this stuff is mentioned in the “It Happened in India” book by Kishore [...] [...] interesting revelations about Big Bazaar (some of this stuff is mentioned in the “It Happened in India” book by Kishore [...]

]]> By: sparksfly http://sparksfly.wordpress.com/2007/05/03/it-happened-in-india/#comment-8 sparksfly Fri, 04 May 2007 10:59:17 +0000 http://sparksfly.wordpress.com/2007/05/03/it-happened-in-india/#comment-8 Most, if not all, the "Central" properties (owned by the Future Group) and the rest of their retail properties (Pantaloon stores, Big Bazaar, Jealous 21, Food Bazaar, etc.) are done by Idiom. Nothing surprising considering Kishore Biyani's been instrumental in setting up Idiom. :-) Most, if not all, the “Central” properties (owned by the Future Group) and the rest of their retail properties (Pantaloon stores, Big Bazaar, Jealous 21, Food Bazaar, etc.) are done by Idiom. Nothing surprising considering Kishore Biyani’s been instrumental in setting up Idiom. :-)

]]> By: R Muthukumar http://sparksfly.wordpress.com/2007/05/03/it-happened-in-india/#comment-7 R Muthukumar Fri, 04 May 2007 10:41:13 +0000 http://sparksfly.wordpress.com/2007/05/03/it-happened-in-india/#comment-7 Noticed that Bangalore Central is/was Idiom's client - > http://www.idiom.co.in/pdf/central.pdf Not sure what their involvement with Bangalore Central is/was, but here's my experience shopping at Bangalore Central - > http://muthuonline.com/archives/2007/01/27/user-experience-in-shopping-malls-in-bangalore/ IMHO, Retail Customer Experience in India has gotta looong way to go and faces many challenges, 'Scalability' being one of them. But it heartening to know that a lot more focus on design is being attempted and pursued. Noticed that Bangalore Central is/was Idiom’s client – > http://www.idiom.co.in/pdf/central.pdf

Not sure what their involvement with Bangalore Central is/was, but here’s my experience shopping at Bangalore Central – >
http://muthuonline.com/archives/2007/01/27/user-experience-in-shopping-malls-in-bangalore/

IMHO, Retail Customer Experience in India has gotta looong way to go and faces many challenges, ‘Scalability’ being one of them.

But it heartening to know that a lot more focus on design is being attempted and pursued.

]]> By: Sameer http://sparksfly.wordpress.com/2007/05/03/it-happened-in-india/#comment-6 Sameer Thu, 03 May 2007 20:33:55 +0000 http://sparksfly.wordpress.com/2007/05/03/it-happened-in-india/#comment-6 I was just about to read this one.. Thanks.. I was just about to read this one..

Thanks..

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